Handling Errors

Over Quota
If you get the Quota exceeded error, the processor will stop running. You can contact sales to upgrade your plan, Or waiting for the next month for the quota reset.
Time series exceeds 10k
Please refer to Avoid High Cardinality​
Invalid Label Name
If your metric or label name contains invalid character or conflicts with system reserved labels, processor will stop running. Please update and re-upload
Regular Processor Error
If you observe an error, it is always possible to use Debug Processorsto help with the debugging.
Ethers Error
When you do ethers call in your processor, it's very easy to produce errors. You could check the following list for possible causes:
You are using the wrong address for the contract, you could do try catch  and console.log the address and then verify on the blockchain explorer
 You are calling to chains other than Ethereum mainnet, the get contract view function has a default chain parameter, e.g.
getERC721Contract(address: string, network: EthChainId.ETHEREUM)
you need to specific network parameters for other chains, the list of chain id could be imported at 
import { EthChainId } from "@sentio/sdk/eth";
Using the wrong block number to call, when calling the view function, the default block number are the following, it's common that call fail for certain block, contact [email protected], if you still have a problem. 
If you are using ctx.contract.function then the default block number is ctx.blockNumber 
If you just call contract view outside of context, it by default latest 
If it says UNRECOGNIZED_NAME , it's likely that you pass invalid ENS name to a field that is the address type.
 If you still have problems, feel free to contact us.
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Last modified 4mo ago